5.CHRP Quiz- Performance Management

1. Which of the following is NOT a source of bias in a typical interview?

2. A 360-degree feedback process differs from other appraisal methods in that it includes

3. Which of the following is the first step in performance management process?

4. Which of the following actions would be an example of this purpose of performance feedback?

5.Listing the employees from best to worst performer is an example of:

6.The goals of the company must be divided into smaller departmental and individual goals. It is a(n):

7. Most employees are just average because there is an exceptional employee. This is an example of:

8. A manager rates most employees at middle score. This is an example of:

9. A manager rates most employees at high score. This is an example of:

10. What is the name of the rating error that leads employees to believe that no aspect of their performance needs improvement?

11. When a manager evaluates his or her staff low on all performance criteria due to dissatisfaction with the attendance, the manager has most likely committed a:

12. What attitude do employees typically express toward performance feedback?

13. How can managers improve employee satisfaction with the feedback process?

14. A subconscious comparison of one employee with another during performance appraisal is an example of:

15. A practice that explores career possibilities and set competency goals to follow the career path in an example of:

16. Which of the following statement is TRUE about OKR (Objectives and Key Results)?